Last updated: August 24, 2026
Ace Pilot Academy sells digital study products — subscriptions, individual decks, and other content — that are delivered instantly. Because of that, our general rule is that all sales are final. But we want you to be happy, so here is exactly how refunds work.
Free trials
If your plan includes a free trial, you are not charged until the trial ends. Cancel any time before the trial ends and you pay nothing. If you don't cancel, the subscription begins and the first payment is charged automatically.
Subscriptions (monthly / annual)
You can cancel any time from your account settings. When you cancel, you keep full access until the end of the period you have already paid for, and you won't be billed again. We do not provide partial or prorated refunds for the unused part of a billing period, and renewal payments are generally non-refundable once charged.
One-time purchases (individual decks and content)
Because these unlock immediately, they are generally non-refundable once purchased. If you bought the wrong item, or something isn't working, contact us within 7 days and we'll make it right — a fix, a swap, or a refund at our discretion.
Duplicate or accidental charges
If you were charged twice or charged in error, contact us and we'll refund the incorrect charge.
Google Play purchases
Anything you buy inside the Android app is processed by Google Play and is subject to Google's refund policy. For those purchases, request the refund through your Google Play account (Play Store → Order history), or contact us and we'll help. Google controls refunds for Play purchases.
How to request a refund
Email info@acepilotacademy.com with your account email, the purchase, and what happened. We aim to respond within 2–3 business days.
Your legal rights
Nothing in this policy limits any refund or cancellation rights you may have under applicable consumer-protection law.
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